Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. U Pin Marketing (J) Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
U Pin Marketing (J) Sdn Bhd
5 Jalan Hang Lekir 12,
Taman Industri Jaya
81300 Johor Bahru, Johor.

Please contact us at or Jason 017-3002857 if you have any questions or doubts.